I’ve really enjoyed reading the book The Essential Deming: Leadership Principles from the Father of Quality that was published last year. I think this link will work… you can view my my public Kindle notes and profile online. If you haven’t read Dr. Deming’s work, my suggestions are to start with either Deming’s own Out of the Crisis. Or, I also recommend a book written about Dr. Deming and his philosophy, Dr. Deming: The American who Taught the Japanese … Continue reading Dr. Deming & Kaizen: Employees Should Not Just Suggest, But Try Improvements Out