For my latest “LinkedIn Influencer” post, I was asked to participate in a series about “The Book that Changed Me.” I chose to highlight not a book about Toyota or Lean or a book by Dr. W. Edwards Deming… but rather the amazing book Understanding Variation: The Key to Managing Chaos by Professor Donald J. Wheeler. Get the book. Read it. Study it. Use it. It’s that good. It’s that helpful. It’s a wonderfully powerful book… … Continue reading The Book that Changed Me: “Understanding Variation” by Don Wheeler