Here's a nice little video about the Toyota San Antonio plant…. start it at 1:20 and you hear a guy say:
“… the belief system is that it can always be better.”
The main guy from the video says, “Kaizen is continuous improvement. Kaizen is all around our shop.”
https://www.youtube.com/watch?v=uGauDIVeT_w
How do you get Kaizen to be all around your shop, or your hospital, or your software company?
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.
Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.
Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
Thanks for sharing Mark. Just a pity that at 1:11, despite the Kaizen belief system, there’s no projects on the project/PDCA board ;-). Unless they would have left this way of tracking and following up improvement efforts (but then again, why would it be there then?), such an empty board would trigger me to ask some questions to the shift supervisor for that area. Nobody’s perfect I guess…
Good catch. It could be an example of “nobody’s perfect” or maybe they took things down for the sake of the video shoot? I’d be surprised if they did that, actually, since it wouldn’t really be readable on screen.