I was quoted / interviewed in this piece that was published by daSILVEA Architects: “Re-thinking Healthcare: Improving Patient Care through Design.” My friends Naida Grunden and Charles Hagood (co-authors of Lean-Led Hospital Design, which was just awarded the Shingo professional publication award) were also interviewed in the piece.
One thing I said that I'd like to clarify: “Lean is not always an easy sell, it's a leap of faith.” By that, I mean that the cost of using Lean design might be known (the staff time, etc.) but the benefits (cost savings during construction and over time) are a projection – they aren't known with certainty. So, it's a leap of faith (but not one that's excessively risky). What's risky, to me, is building hospitals the way they've always been built!
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.
Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.
Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
