To end the week, here's a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published on CNBC.com:
“Don't Kill Me! What I Want From the Healthcare System: Author of ‘Potent Medicine“
Even though John was a practicing physician and the CEO of the health system ThedaCare, he could also see the health system from the patient's perspective. What does he want as a patient?
- Don't kill me
- Keep me healthy
- Don't keep me in the dark
John ends the piece with:
“I want the health system to work for me not the other way around. I expect higher quality lower cost care with me the patient in charge of the decisions. That's a prescription we can all live with.”
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.
Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.
Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
Workers want the same thing.
Yes, agreed.
I use the following VOC quote, “I didn’t come to the hospital to D.I.E. – to be a victim of accidental Death, Injury/Infection, or Error!”