Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon, MD. Dr. Shannon is a cardiologist and is Chair, Department of Medicine, University of Pennsylvania School of Medicine and the Hospital of the University of Pennsylvania as well as the Senior Vice Chair for Clinical Affairs, Department of Medicine. We’ll be talking about his work in using Lean methods to reduce patient … Continue reading Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient Safety, Lessons From Toyota