Here is a great video by Masaaki Imai, author of the classic books Kaizen: The Key To Japan’s Competitive Success and Gemba Kaizen: A Commonsense, Low-Cost Approach to Management. In the video, he emphasizes that kaizen means continuous improvement and he points out that a better definition would be everybody improving, everywhere, and every day. This is the spirit that my co-author, Joe Swartz, and I are trying to capture in our book titled Healthcare … Continue reading Masaaki Imai Kaizen Video; Share Kaizen Stories for My Upcoming Book