Mark’s Note: Today’s post is from Al Norval, with the firm Lean Pathways, Inc. In the Lean world, we hear all kinds of Japanese words. Indeed, it seems like a badge of honour to know obscure Japanese words that baffle your fellow teammates. I’d like to highlight one that isn’t mainstream but is critically important –  Yokoten. Yokoten is a process for sharing learning laterally across an organization. It entails copying and improving on kaizen … Continue reading Guest Post: What is “Yokoten?”