Yesterday, my blog post featured a YouTube video that Everett Clinic was kind enough to share with the world, showing their Daily Huddle process (“Video of a Daily Huddle at Everett Clinic“). In that post, I alluded to there being one thing in the video that I would want to improve upon and one commenter was sort of on the mark about what it was, or at least Karen was in the right general direction. … Continue reading Everett Clinic Video, Redux – The Need for SPC Thinking