Continuing my series on re-reading Dr. W. Edwards Deming’s book Out of the Crisis, I’m posting a series of tweets from the Chapter along with my thoughts and comments. At about 70 pages, it’s a long, dense chapter, including Deming’s famous 14 points. As much as Dr. Deming railed against targets, I had originally set a goal of reading one chapter a day. I’m not meeting that goal, so change of plan. I think there’s … Continue reading Re-visiting Chapter 2 of Out of the Crisis (Part 1)