Why ‘Quality’ Care Is Dangerous – WSJ.com Yesterday’s WSJ opinion piece by Dr. Jerome Goopman (author of How Doctors Think) and Pamela Hartzband caught my eye. Thanks to the four or five of you who also emailed me the link — please do that in the future if you see something I might have missed (and it helps me gauge interest in a subject). Goopman and Hartzband write: “…an analysis of this drive for better … Continue reading Standardized Work Should Not be Robotic – Especially in Healthcare