Great news! This is quite an honor and I’m very excited. My book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction has been awarded a Research and Professional Publication Award by the Shingo Prize for Operational Excellence. I just found out today. I’m thrilled to be given this prize, named in honor of Dr. Shigeo Shingo, one of the founders of the Toyota Production System. It’s also an honor to be included with such an … Continue reading “Lean Hospitals” Wins Prestigious Shingo Research and Professional Publication Award