The Full Q&A at Gemba Pantarei

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Thanks again to Jon Miller for his great questions and for hosting the Q&A, all three parts.

Here are links:

Part 1 | Part 2 | Part 3

We've gotten some good feedback and comments/questions on Part 1. If you comment, you have a chance of winning a free copy of my book.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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