Amazon Online Reader : Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
I know this has been frustrating for people, but here's the best I know. Some of you have gotten your copies, but my book is current out of stock on the Productivity Press website. Amazon.com's page is frustrating, as it keeps fluctuating between things like “available in 5 to 7 days” or “available August 17.” I don't have any visibility into the supply chain there… it's a mystery to me. I did get one report of a book copy shipping from amazon, but the “test” copy I ordered on July 21 has not shipped yet.
The book has been very popular, which is gratifying… but makes the unavailability more frustrating. I'll have to ask for people to be patient. I'll share the “next shipping date” when I hear from the publisher. The book has gotten into the “Top 20” in the amazon.com healthcare administration category, which is exciting.
In the mean time, use the link at the top of this post to search the book for words and phrases. I think you can also read the full first chapter on the page, and see the table of contents, and other sections. Or you can register to download the chapter here.
I'm still putting together a plan for autographed copies, for those who have asked. I'll do a deal where proceeds will go 100% (above my cost) to a charity, I'm currently thinking the Quaid Foundation for patient safety or a similar organization that focuses on health care processes and systems.
Again, sorry for the delays.
Subscribe via RSS | Lean Blog Main Page | Podcast | Twitter @MarkGraban
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.
Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.
Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
I’m one of the lucky ones who has a copy in hand, and, folks, it’s great. Mark did an outstanding job. This one’s going to be a must for Lean healthcare bookshelves.
Mark, regardless of the shipping woes congratulations on the success of the book!
Is this the Nintendo Wii marketing strategy, Mark?
Mark, pls check this out: http://runningahospital.blogspot.com/2008/08/surprising-use-of-lean.html
Just an update for everyone. I just called Productivity Press and they said it would be up to 4-6 weeks before they shipped my copy. Maybe they should read some of the books they are printing… I hope everyone else has better luck than me.
I think you got a stock answer from the rep. I’m pretty certain it won’t take that long and I’ll post it here when the publisher has a more certain date for when the book will resume shipping.
A friend of mine ordered from Amazon and got his within 3 days. Maybe it depends on where you live and which warehouse yours is shipped from?