I saw this in a workplace, posted by a union. But, you know, as a Lean practitioner, I couldn’t agree with this cartoon more. For one, in the Lean approach, real kaizen (continuous improvement) happens without suggestion boxes. Boxes cause delays in getting suggestions discussed and acted on. Boxes interfere with communication, since they tend to accumulate anonymous complaints. And finally, employee suggestions certainly shouldn’t lead to job losses. That’s not keeping with the “respect … Continue reading Why Traditional Suggestion Boxes Don’t Work