Some good discussion was raised in my original post, where I was thinking out loud about what Lean management methods you should use to get clinical healthcare providers to wash their hands 100% of the time, in the name of patient safety. Here are some thoughts from an email exchange with David Mann, author of the excellent book Creating A Lean Culture: Tools To Sustain Lean Conversions (used with his express permission). I was curious … Continue reading Thoughts on Handwashing in Healthcare from David Mann