Focus on short term hurt U.S. carmakers

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Business Forum: Focus on short term hurt U.S. carmakers:

Let's hope Ford means it when they say they are going to focus on the long-term, ala Toyota.

“In the 1980s, GM adopted lean production halfheartedly, even after it became clear that total quality management produced more reliable cars than Detroit's mass production model.”

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

1 COMMENT

  1. To me, this was the most encouraging statement in the message delivered today by Bill Ford. It’s realistic and prudent to underscore that becoming a sustainably profitable company can only happen with a long term plan that focuses on customers.

    Like Mark – I’m hopeful that the organization will make good on Bill’s promise.

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