My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which was published earlier this year by the Lean Enterprise Institute.
About the book: “Perfecting Patient Journeys” is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, defi ne a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality.”
We'll talk about their book, what types of value streams and “extended value streams” are being worked on in healthcare (including “end-to-end” flows), breaking down silos, improving quality and cost as a result of taking time out of the value stream, and more.
For a link to this episode, refer people to www.leanblog.org/179.
Other links and info:
- Downloads and templates from the book (see the “downloads” tab)
- A review of the book by John Miller at the Gemba Panta Rei blog
- A review by Tim McMahon on his blog
A brief video interview with Tom and Judy:
Conflict of interest disclosure: I received a free copy of the physical book and e-Book from the Lean Enterprise Institute and I am formerly an employee of LEI.
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.
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If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
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